Claims and Complaints

Pursuant to Article 8, paragraph 2 of the Consumer Protection Act (Official Gazette no. 79/07, 125/07 – corr. 79/09 and 89/09 – corr.), you can send your written complaints to:
S.H.O.P. CENTAR d.o.o.
Dankovečka 108/A
10040 Zagreb, Croatia, Europe
or to the following e-mail address:

Customer support is our number one priority in our business relationships. We respond to all e-mails within 1 to 24 hours.